the_real_simon_taylor Merchant Fra United Kingdom Member since nov. 2015 the_real_simon_taylor 5 dec. 2022 12:07 Hi, Get regularly error reports since Litecart auto updated to 2.4.3. I'm not a techie, so perhaps you can advise what to do to fix the issues. Is the problem with the database? [quote]LiteCart 2.4.3 [05-Dec-2022 05:59:40 UTC] [16 times] Warning: mysqli_real_connect(): (HY000/2002): Connection refused in ~/includes/library/lib_database.inc.php (Line 26) ← ~/includes/library/lib_database.inc.php (Line 161) in connect() ← ~/includes/library/lib_settings.inc.php (Line 10) in query() ← ~/includes/autoloader.inc.php (Line 107) in init() ← ~/index.php (Line 18) in spl_autoloadcall() Request: GET /shop/ajax/cart.json?=1669942424434 HTTP/1.1 Host: simon-taylor.com Client: 216.228.112.22 (thunderhill.nvidia.com) User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 Referer: https://simon-taylor.com/shop/fine-art-prints-c-1/cycling-art-prints-c-4/le-tour-2022-p-151 [05-Dec-2022 05:59:40 UTC] [16 times] Fatal error: Could not connect to database: 2002 - Connection refused in ~/includes/library/lib_database.inc.php (Line 27) ← ~/includes/library/lib_database.inc.php (Line 161) in connect() ← ~/includes/library/lib_settings.inc.php (Line 10) in query() ← ~/includes/autoloader.inc.php (Line 107) in init() ← ~/index.php (Line 18) in spl_autoloadcall() Request: GET /shop/ajax/cart.json?=1669942424434 HTTP/1.1 Host: simon-taylor.com Client: 216.228.112.22 (thunderhill.nvidia.com) User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 Referer: https://simon-taylor.com/shop/fine-art-prints-c-1/cycling-art-prints-c-4/le-tour-2022-p-151 [05-Dec-2022 05:59:40 UTC] Warning: mysqli_real_connect(): MySQL server has gone away in ~/includes/library/lib_database.inc.php (Line 26) ← ~/includes/library/lib_database.inc.php (Line 161) in connect() ← ~/includes/library/lib_settings.inc.php (Line 10) in query() ← ~/includes/autoloader.inc.php (Line 107) in init() ← ~/index.php (Line 18) in spl_autoloadcall() Request: GET /shop/ajax/cart.json?=1669942423811 HTTP/1.1 Host: simon-taylor.com Client: 216.228.112.22 (thunderhill.nvidia.com) User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 Referer: https://simon-taylor.com/shop/fine-art-prints-c-1/cycling-art-prints-c-4/on-top-in-yellow-p-152 [05-Dec-2022 05:59:40 UTC] Warning: mysqli_real_connect(): Error while reading greeting packet. PID=126503 in ~/includes/library/lib_database.inc.php (Line 26) ← ~/includes/library/lib_database.inc.php (Line 161) in connect() ← ~/includes/library/lib_settings.inc.php (Line 10) in query() ← ~/includes/autoloader.inc.php (Line 107) in init() ← ~/index.php (Line 18) in spl_autoloadcall() Request: GET /shop/ajax/cart.json?=1669942423811 HTTP/1.1 Host: simon-taylor.com Client: 216.228.112.22 (thunderhill.nvidia.com) User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 Referer: https://simon-taylor.com/shop/fine-art-prints-c-1/cycling-art-prints-c-4/on-top-in-yellow-p-152 [05-Dec-2022 05:59:40 UTC] Warning: mysqli_real_connect(): (HY000/2006): MySQL server has gone away in ~/includes/library/lib_database.inc.php (Line 26) ← ~/includes/library/lib_database.inc.php (Line 161) in connect() ← ~/includes/library/lib_settings.inc.php (Line 10) in query() ← ~/includes/autoloader.inc.php (Line 107) in init() ← ~/index.php (Line 18) in spl_autoloadcall() Request: GET /shop/ajax/cart.json?=1669942423811 HTTP/1.1 Host: simon-taylor.com Client: 216.228.112.22 (thunderhill.nvidia.com) User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 Referer: https://simon-taylor.com/shop/fine-art-prints-c-1/cycling-art-prints-c-4/on-top-in-yellow-p-152 [05-Dec-2022 05:59:40 UTC] Fatal error: Could not connect to database: 2006 - MySQL server has gone away in ~/includes/library/lib_database.inc.php (Line 27) ← ~/includes/library/lib_database.inc.php (Line 161) in connect() ← ~/includes/library/lib_settings.inc.php (Line 10) in query() ← ~/includes/autoloader.inc.php (Line 107) in init() ← ~/index.php (Line 18) in spl_autoloadcall() Request: GET /shop/ajax/cart.json?=1669942423811 HTTP/1.1 Host: simon-taylor.com Client: 216.228.112.22 (thunderhill.nvidia.com) User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 Referer: https://simon-taylor.com/shop/fine-art-prints-c-1/cycling-art-prints-c-4/on-top-in-yellow-p-152[/quote]
xyncro LiteCart Fan Fra Sweden Member since sep. 2013 xyncro 5 dec. 2022 14:04 From here it looks like software is not able to connect to DB.. It has happened everybody, maybe you use wrong login/install credentials.. Check the info you got from your webhost and try again..
the_real_simon_taylor Merchant Fra United Kingdom Member since nov. 2015 the_real_simon_taylor 5 dec. 2022 14:59 It was installed January 2021 and appears to all be working ok from here, www.simon-taylor.com/shop/. I get these error reports every week, and this time it looks like someone's had a problem with ordering.
tim Founder Fra Sweden Member since maj 2013 tim 5 dec. 2022 15:31 Your server had temporary cough at 05:59:40 and refused all incoming mysql connections. This could be due to server maintenance. If it happens every day contact your web host.
the_real_simon_taylor Merchant Fra United Kingdom Member since nov. 2015 the_real_simon_taylor 5 dec. 2022 15:41 Thanks Tim