Order is resent with every order status change

Merchant
از کشور Netherlands
عضو از آوریل 2015

Hi, very happy for many years with this add-on.

Unfortunately this version is re-sending the order to the supplier after changing the orderstatus. So it sends the orderforward after costumer has paid, witch is good. Then when the order is shipped I change the status in the shop to shipped the order is resend causing confusion. Shop 2.2.5 and the latest version of order forwarding. Hope fully you can find a few minutes to have look.

I think it has something to do with the status = sale witch is the trigger to send the order. But more statuses like paid, shipped and others have the status = sale

Kind regards, Bob

tim
Founder
از کشور Sweden
عضو از مهٔ 2013
tim

If you change to a status that is no longer a sale then sets one that is a sale. It will trigger the email again.
Simply do not set a status that cancels the sale.

Merchant
از کشور Netherlands
عضو از آوریل 2015

Hi Tim, that would be an easy fix. 
Having this setting checked before posting and again this morning I can assure you that the settings for "= sale" are correct. The only ones without =sale are "unpaid" and "canceled"

Could this be a (my) browser issue? 

Thanks Bob

Merchant
از کشور Netherlands
عضو از آوریل 2015

Hi Tim, 
Upgraded to 2.2.7 so far the fastest I have seen ever. 

Hoping it would solve the problem of re-sending the order to supplier when order_status has been changed. Unfortunately it did not solve that problem.

We have seen that the order_forward_module is checking the orderstatus if the status is the same as previous and should not re-send the order.
Could it be possible that the shop is resetting or not holding the the =sale status?

Thanks Bob

tim
Founder
از کشور Sweden
عضو از مهٔ 2013
tim

Coming up. I have just been spending the holidays off and now digging into a pile of work.

Merchant
از کشور Netherlands
عضو از آوریل 2015

Thanks a lot

Merchant
از کشور Netherlands
عضو از آوریل 2015

Thanks for the update, Bob

tim
Founder
از کشور Sweden
عضو از مهٔ 2013
tim

It was a real nutcracker. :)

Merchant
از کشور Netherlands
عضو از آوریل 2015

Sorry to hear that, but its working perfect. 

Thanks a lot

شما
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