Customer gets two mails on placing order

Hi there.

I set up some order statuses and for all of them I have checked the Send mail option, so with changing order status the customer is getting a new mail. When customer is placing the order, the payment module assigns to the order the status - New order placed - and triggers sending a mail with all information needed configured.

The problem is, LiteCart is also sending a mail on placing order so the customer is getting two mails.

Is it possible to disable automatic sending of mail on just placed orders if the status assigned already triggers a mail to be sent?

LiteCart always send an order confirmation upon a successful order.

It does not have a turnkey so you need a vqmod disabling the rows in pages/order_process.inc.php.

That's good to know. Thank you, Tim! And Merry Christmas!

Merry christmas :)

@demographus  If you're still in need of a solution, I may have found one. 

On pages/order_process.inc.php, commenting out the following line will stop the sending of the cart email so only yours will get sent:

$order->email_order_copy($order->data['customer']['email'], $bccs, $order->data['language_code']);

If you only want to prevent certain emails from being sent, you could wrap that line in an if statement, e.g.

  $order->email_order_copy($order->data['customer']['email'], $bccs, $order->data['language_code']);
}```

HTH