Privacy Policy
We are committed to maintaining the trust and confidence of our visitors to our web site and subscribers to our newsletter. Here you'll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.
Visitors to our Website
When someone visits this website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out the visitor activity at various parts of the site. This information is processed in a way which does not identify anyone. You can find more information on how cookies are used on this website in the Cookies Policy.
Collected Personal Data
We collect personal data when visitors registers for an account and use our services.
Username
A nickname or alias publicly displayed on the website so other visitors on the website can relate to you. It is your public name when you use features on the website i.e. publish forum threads, publish add-ons, and provide translations.
Email Address
To send you notifications of activity related to your account such as order copies when you make purchases, when someone tags you in the forums or when someone replies to a forum thread of yours. It is not publicly available to anyone but is stated as sender when you privately contact other users on our website.
First Name and Last Name
Your first name and last name is used for giving you personal greetings and is also stated on invoices when you make purchases. It is not publicly available to anyone.
Address, Postcode, and City
Used for billing address and is stated on invoices when you make purchases. It is not publicly available to anyone.
Country and State/Zone
Publicly stated in your user profile so visitors know which country you are from. It is also used to calculate and display the correct amount of tax charged when you make purchases and is stated on your invoices.
Phone Number
Collected if we need to get in touch with you regarding your purchases when we are unable to reach you over e-mail.
Tax ID and Company Name
Used to validate and approve the EU reverse VAT charge machanism and for invoices when you make purchases.
Newsletter
We don't rent or trade email lists with other organisations and businesses.
We use a third party provider, TinyLetter by MailChimp and SendInBlue, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter.
You can unsubscribe to newsletters any time by clicking the unsubscribe link at the bottom of any of our emails, revoking your consent for newsletters under your account, or by emailing our data protection officer at privacy@litecart.net.
Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to our data protection officer privacy@litecart.net.
Request Deletion of Your Personal Data
If you would like us to remove any stored personal data we might have collected, send a request to our data protection officer privacy@litecart.net. State what you would like us to delete.